Category Archives: strategic marketing

How to create value for customers? A new model gives useful pointers and adds to existing insights about customer value marketing

To survive, the idea of ensuring ‘customer value’ is important for every organisation – whether you are a business or a non-profit.  Amongst many existing views and approaches on the topic, a new model caught my eye in a recent issue of … Continue reading

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The best route to growth: build on current capabilities and expand in markets you are already close to

The best recipe for sustained, profitable growth involves a capabilities-driven approach – making the most of what a company already does well – rather than seeking to deliver whatever the outside world seems to need.  This was the key premise of … Continue reading

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The Curve gives fresh impetus to ‘freemium’ marketing. Use product tiers with uncapped, variable pricing to maximise revenue.

“The Curve” by Nicholas Lovell is a recent book (Penguin, 2013) that tries to provide fresh impetus behind the notion of the ‘freemium’ business model, together with the notion of ‘the long tail’ – two related ideas popularised by well-known … Continue reading

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Making the most of a brand that people both hate and love!

Marketers have generally concerned themselves with generating and measuring positive attitudes towards their brand and not tended to worry about people who very much dislike their brand.  This contrasts with political pollsters who have long been interested in knowing what share of the electorate … Continue reading

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Forget long-term competitive advantage. Think rather of transient advantages!

For a long time the dominant idea in the field of strategy has been that success consists of developing a unique sustainable ‘competitive advantage’.  But this notion is no longer relevant or appropriate for most businesses today and many management gurus have started … Continue reading

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